Skip to content

Credit Note Generator

Reduce or refund an invoice you’ve already sent.

A credit note lowers the amount on an invoice you already issued — for returns, discounts or billing mistakes. Reference the original invoice, list what’s being credited and how much was refunded, and download a PDF.

Correct an invoice without editing it: issue a credit note that points to the original invoice and shows what was credited and refunded.

How to issue a credit note

  1. Add your business and the customer the credit is for.
  2. Enter the original invoice number, its date and the reason for the credit.
  3. List the items or amounts being credited, with tax if it applied.
  4. Enter how much you have refunded; the rest is shown as credit remaining.
  5. Download the PDF and send it with the refund or keep it on the account.

What to include on a credit note

  • A credit note number and date
  • The original invoice number and its date
  • The customer’s name and address
  • The reason, such as a return, discount or correction
  • The items or amounts being credited, with tax
  • Any amount refunded and the credit remaining

When to issue a credit note

Issue a credit note instead of editing or deleting an invoice once it’s been sent — your records stay complete and the change is documented. The customer can use the remaining credit on a future invoice or receive a refund.

Credit Note questions

Related tools